Battery went to 0 percent. I charged then up put they only go to 73 %. What have I done? This is my first time on this forum. Will Mike call me? Ron Rogers

Solar Breaker is inoperable. Brand is a “Stinger”. It will not allow power from the solar panels to charge the batteries. As part of checking out the Stinger breaker, the red button would not lock in position. Also the black lever switch will not lock in either direction. Do I need to replace the Stinger Solar breaker? If so is there a bet…

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Hi Ron, please send us a text in regards to this.

We are moving away from our client forum as we would like to funnel everything back to our client only facebook page or if you do not have facebook, you can text us. 727-379-2267

Thank you 😊

I have had my system for about 1.5 years. I have (2) Multiplus-II’s one started a humming noise, about two months ago. The hum comes and goes but lately the humming is continuous. The batteries, as of this email, are at 100% and in float. The humming gets a little louder when the batteries are charging. There is no noise with the second…

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What I meant to say was. In this particular state park we were camping at it had two 30 amp receptacles. Whoops.

Not yet

Hi Joseph, was this taking care of yet?

While dry camping, it got hot enough I wanted to use the AC for several
hours to cool the RV down for sleeping. I noticed the Multiplus 2 temp
readout got to 104 degrees. I’ve forgotten what you recommended as the
maximum temp could be.

In this particular state park we were camping at it had 230 amp receptacles. They have to be separate phases which they were. Again, I had use this device at this park before we got the multiplus.

Hi Louis

This is the device I was speaking of. I have used it a few times before we got the multiplus-ll. Ended up not using it, but I think it would work fine just setting the input amperage around 26/27. Thanks for your reply

Note you will only get shore power on L1 with the “Dog Bone 50amp to 30 Amp” adapter. The Victron will address your power needs on L2.

Not sure what is meant by a “Cheater Box”, but you can use a 50 amp to 30 amp “Dog Bone” power cord adapter and plug into 30 amp shore power … but …. make sure you reduce you shore power amp limit on your (hopefully you have) CerboGX to accept no more than 26-28 amp from the post, else you will trip breakers.

I “had” to do this for…

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I’m camping in state park with a power pedestal that has two 30amp outlets. Is it ok to use a 30/30 amp to 50 amp Cheater Box with my MultiPlus-ll ?

Hi Jeff, I wanted to follow up on this as the new owners have reached out to us. Were you inquiring for them?

Hey guys our MultiPlus II 12/3000/120-50 2×120 V Alarm is going off showing Grid lost and I cannot figure out how to shut it up. Any suggestions would be appreciated.

Have always had an issue in my GD 380FL-R when turning on the LED Interior String Lights above the TV since Mike and Dick installed my Solar in July ’22. The LEDs would create a “buzzing” through my Rockford Fosgate Stereo speakers. Tried to add a power filter on the power leads to the stereo but made no difference. Wanted the additional…

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Based on our new system (MPII 2x 120 & Onan 6500) I would set the MPII to 25amps when running on the generator. My other solution was to change one of our genset breakers to 20 amps limiting a parallel output to 50amps. BUT as you said the 20amp breaker is like Yeti, you can find him. 🙁 As a work around could a 50amp breaker be placed (redundant)…

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Agreed. Panel power off 1st, then the mains.

I think you would still want to shut down the power/voltage coming into the system from the panels. Your solar panels can and will generate electricity as long as they are exposed to sunlight, and shutting off the output helps prevent accidental electrical shocks or damage to the system.

But, I would let Mike or another crew member give you the…

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The normal process of shutting down the system involves turning off the solar breakers and then turning off the main switch. Is there any issue with just turning off the main switch?

Appears I am now getting “Graphs” again from the Victron S/W as of this morning (11/19/2023). Must have been something on Victron’s end as I have not had any Victron S/W updates on my PC or IPhone.

Appears this is an issue being reported elsewhere (since at least Oct 5th, ’23).

https://community.victronenergy.com/questions/235385/vrm-bug-advanced-charts-of-ruuvi-sensors-stopped-w.html

Just received Victron Monitoring Software update for my PC and IPhone (Ver 5.99) and it no longer will display graphs. The Widgets are there on my PC (Advanced Tab), but nothing that has a graph will display the Graph(s) anymore. Anyone else getting this with this 5.99 update?

Victron Software Updates no longer show Graphs? (PC Ver 5.99 or on IPhone)

Hummm…. The “opposite” readings on the Cerbo verses Surge Protector seems to indicate that L1 and L2 may have gotten reversed some where. You can validate this via turning off an appliance that is on L1 on a circuit breaker on your Main RV panel, and see where that power drop shows up on the cerbo … verses the surge protector. Technic…

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Hey Louis,

I finally got a chance to do the soft shut down and start up. I did reach out to Mike for any other things to try. Alicia emailed me back and basically told me the same sequence you told me to do but with one other sequence. Once the solar & batteries were off open the app, click on the battery, click on calibrate, click OK, click on…

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Have not had a Multiplus II shut off on me. I know mike uses some pretty serious (large) inline circuit breakers. If you have “touch” access to your hi amp inline solar circuit breakers, touch them and see if they are very warm/hot. If so, when you do a complete “graceful” shut down of your solar system (Solar Panel array beakers 1st, then…

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Louis,
I can hear my compressor come on, the watts start about 254+/- then jump up to 640+/- on L1. Today was a travel day, I will try the shut down in the next day or two. I did have something strange happen today, when I cut shore power off, I noticed the solar system was off. I opened up the screen on the Cerbo GX and found the Multiplus II…

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Hey Ron, Thought I would share that I had a similar situation with one of my 3 Air Conditioners not engaging the compressor when thermostat triggered that air to start. I have “Micro Air” slow starts on all my airs. After checking my thermostat, I thought I blew the Slow Start on the quick power flux i incurred.

Was on a short “gl…

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After a few campground power issues going on and off very quickly, I notice the watts reading on the Cerbo GX on line 1 was lower than normal, (no issues with line 2) when the AC was on it is pulling about half the watts as before the power issues. So I starting checking volts and watts readings with no issues. Bottom line the appliances on line…

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